Email and Online Communication

Use a specific subject, a greeting, a short message and a polite closing. State the purpose early and include the action or date the reader needs. Review the recipient and tone before sending.

To identifies primary recipients; Cc copies others; Bcc hides those addresses from other recipients. Reply answers the sender, while Reply all includes other recipients according to the email client.

Put people who need to act or respond in To. Use Cc for people who should be informed. Bcc hides those addresses from other recipients, but it does not make the entire message secret. Confirm the audi

Attach the correct file and verify that its name and contents match your message. Large files may require an approved sharing link. Check link permissions and avoid opening unexpected attachments befo

Choose the intended file, confirm its contents and remove confidential information that the recipient does not need. Mention the attachment in the message. If using a link, test access with the intend